FAQ
The questions we get asked first.
If the answer you need is not here, ask us directly — we reply within four working hours.
Getting started
Typically ten business days from signature. Discovery can start within 48 hours if the scope is clear.
A working slice against production-shaped data, a technical blueprint with cost and scaling modelled, and a clear recommendation — including a recommendation not to proceed where that is the honest answer.
Commercial terms
Both. Most engagements begin as a two-week proof, then move to a monthly retained pod once value is proven.
You do — entirely. We deliver into your repositories and your cloud accounts from day one.
Enablement is part of delivery, not a closing phase. Your team owns the repositories, the runbooks and the evaluation harnesses throughout, so the handover is a formality.
How delivery runs
Yes. Roughly half our work is embedded alongside client engineers, including code review and enablement.
Weekly increments in production behind feature flags, reviewed live with your team. There is no separate status report; the working software is the report.
Yes — SLA-backed support is included in the Product tier and available as a standalone retainer once a platform is live.
Security and compliance
We design around the controls your regulator or customer expects: least-privilege access, encryption in transit and at rest, auditable data handling and documented retention. Where a formal framework applies to your sector, we build to its requirements and support your evidence-gathering; we do not claim certifications of our own.
In your cloud accounts, in the regions you nominate. We do not move client data into our own infrastructure, and model providers are selected per engagement against your data-residency requirements.
Start a project
Tell us what you’re building.
Send a short brief and we’ll come back within four working hours with a point of view — not a sales deck.


